![]() It was shared at the reservation and when the first guest arrived with the candles, it was confirmed. The waitress then continued to argue with me that they did not know about the specific dessert. After all this, I spoke with the manager, and he reassured me he would do me right. We ended up having two of the guests drinking the ice cream through a straw because we had nothing. We then had to proceed to wait another 15 minutes for spoons. When asked about this, we were told they had no spoons. When the original, incorrect, dessert came out, which was ice cream, they brought no spoons. The creme Brulle was ice cold and the sugar on top was overcooked. All he did was bring out the correct dessert, and then proceeded to bring the same dessert four times for the group. After this, I spoke with the manager and he said he would make it right. When the reservation was made, it was clearly said which one we wanted for the meal. Dessert was brought out after requesting the dessert for over 20 minutes and the dessert was incorrect. We had to ask for boxes several times and after 15 minutes grabbed another employee to help us. We still had empty appetizer dishes on the table as we were eating the meal. The waitress did not clean the table as we ate. One guest ordered a burger medium rare, and you could break the table with the burger patty with how overcooked it was. Most food was cold and not cooked with how we ordered. The food for all individuals was brought over the course of 20 minutes. The Arnold Palmers tasted like toilet water and the lemonade was too sweet. When we needed refills, we had to ask and then had to wait upwards of 10 minutes. She also forgot several of our drinks in the beginning and was horrible on consistently bringing refills. The waitress thought it would be funny to make comments about putting her foot in the food, eating our food and so on as a joke. The waitress thought she was a comedian and was too much. The party began to arrive shortly before 6:00 PM and the guest of honor arrived at 6:00 PM. would call a couple days before hand to confirm and never received a call. Confirmed the number of people and that we wanted a specific dessert for the guest in honor. ![]() I called several weeks before reserving a space for 15 people for a birthday celebration. What a horrible experience from beginning to end. I'd be interested in what State 48 could offer to my group to make up for our poor experience so that we could come back for a wonderful time that was unusually initially expected. I certainly hope the owners/management can figure out how to fix these restaurant basics to bring State 48 up to a minimum standard. It seemed like our waitress was working very hard, but we still couldn't get service pointing to poor management decisions and bad operations planning. Everything took very long (30 minutes for water after multiple requests). We had flies buzzing around our food, there was no soap in the bathroom, and our table was never bused for 2.5 hours. Request for AC were denied, we were having trouble even getting water served, and we had a few older people in the group. So we get there, it's 88F outside and it's hot inside. Alright, no problem, we worked over the phone to get a new reservation earlier at 2:30 pm and scrambled the group to make it over to West Gate early, whew. a month out from the George Strait concert for 10, confirmed with 9 on the Thursday before and then found someone for the ticket and called day off to bump it back up to 10 when we were informed there was no reservation like it was no longer "in the system". Unfortunately, I had a horrible experience my first time. ![]() I was so excited for my first visit to state 48 because my friends have told me how great this restaurant is plus the name honors the great state of Arizona. Restaurants with Outdoor Seating in Glendale.American Restaurants for Families in Glendale.Barcelo Bavaro Palace All Inclusive Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near (AZA) Phoenix-Mesa Gateway Airport.Hotels near (PHX) Sky Harbor Intl Airport.Hotels near Playgrounds Fun Zone & Cafe.Hotels near Thunderbird Conservation Park.Hotels near Deer Valley Petroglyph Preserve.Hotels near Desert Diamond Casino West Valley.Hotels near Westgate Entertainment District.Glendale Hotels with Allergy-free rooms.InterContinental (IHG) Hotels in Glendale.
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